mnbet Terms and Conditions

General Terms

These terms and conditions ("Terms") apply to the use of any service on the mnbet platform ("Website" or "Platform"). By accessing the website or creating an account, you automatically agree to be bound by these Terms.

mnbet is a secure and reliable online gaming platform that provides sports betting, live casino and slots gaming for users in Bangladesh. These Terms are governed in accordance with Bangladesh Standard Time (BST, UTC+6).

These terms and conditions may be updated at any time. Continuing to use the platform after any changes take effect will be considered as your acceptance of the revised terms. It is therefore advisable to review this page regularly.

Eligibility and Registration

2.1 Age Requirement

You must be at least 21 years old to register and play on the mnbet platform. This service is available only to those aged 21 and above. Registration by minors is strictly prohibited.

2.2 Registration Process

You must provide accurate and complete information when creating an account. Only one account per person is permitted. Creating multiple accounts will be considered a violation of the terms and may result in account closure.

• Providing your correct full name, date of birth and contact details is mandatory.
• Multiple accounts may not be opened from the same device, IP address or payment method.
• Providing incorrect or false information may result in account cancellation.
• mnbet may request documents at any time for identity verification.

2.3 Geographic Restrictions

This platform is designed for users in Bangladesh. Users in areas where online gaming is completely prohibited by law are requested to refrain from registering.

Account security

You are responsible for keeping your account secure. Never share your login details (username and password) with anyone.

• Use a strong password — a combination of letters, numbers and special characters.
• Changing your password regularly is a safe practice.
• If you notice any unauthorized access or unusual activity on your account, notify the support team immediately.
• Always log out after using a public or shared device.

mnbet will not be liable for any loss caused by a third party unless it is proven that the loss resulted from a fault in our system.

Deposits and withdrawals

4.1 Deposit Rules

Deposits on the mnbet platform are currently accepted via bKash, Nagad and Rocket. The minimum deposit amount for all methods is ৳500.

• Use only a payment account registered in your own name.
• Using third-party payment methods is strictly prohibited.
• Deposit transactions are generally processed instantly.
• In case of any technical issues, notify the support team via live chat.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 15 minutes to 2 hours.

• Withdrawal requests can only be made to the same payment method used for the deposit.
• Large withdrawals may be delayed if identity verification has not been completed.
• Withdrawals may be restricted until the wagering requirements of any active bonus have been met.
• mnbet reserves the right to request additional verification for unusual or suspicious transactions.

Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳20,000. A 20x wagering requirement applies to this bonus — meaning the bonus amount must be wagered 20 times before it becomes eligible for withdrawal.

5.2 General Bonus Terms

• Each bonus offer has its own validity period — if the requirements are not met within the specified time, the bonus may be cancelled.
• Specific rules apply for bets placed with bonus funds to count toward wagering.
• It may not be possible to have multiple bonuses active at the same time.
• mnbet reserves the right to modify, suspend or cancel any bonus offer at any time.
• In cases of bonus abuse, the bonus and any associated winnings may be cancelled.

5.3 VIP Program

mnbet offers four VIP tiers for regular players: Bronze (up to 0.2% weekly cashback), Silver (up to 0.4%), Gold (up to 0.6%) and Platinum (up to 0.8%). Higher tiers can be reached through regular and responsible participation.

Betting and Gaming Rules

All games and betting activities on the mnbet platform are conducted fairly and transparently. Game outcomes are technically impartial and algorithm-based.

• Once confirmed, a bet cannot be changed or cancelled.
• If incorrect odds or results are displayed due to a technical error, mnbet reserves the right to void that bet.
• In sports betting, if an event is cancelled, the bet will be refunded.
• Placing the same bet from multiple accounts on a single event is prohibited.
• Any form of manipulation or system exploitation is strictly prohibited.

Prohibited Activities

The activities listed below are strictly prohibited on the mnbet platform and may result in account closure and forfeiture of funds:

• Creating multiple accounts or using someone else's account.
• Depositing funds obtained through illegal means (money laundering).
• Placing bets in a deliberate pattern to circumvent bonus terms.
• Exploiting system vulnerabilities or bugs.
• Engaging in fraudulent conduct toward other users.
• Using automated software or bots to play games.
• Misconduct or threatening behavior toward platform staff.
• Using a false identity or forged documents.

Limitation of Liability

mnbet makes every effort to provide its services without interruption. However, mnbet is not liable for any loss in the following circumstances:

• Session interruptions caused by loss of internet connection or technical issues.
• Issues with a third-party payment provider's system.
• Problems with the user's own device or network.
• Loss resulting from the user's failure to keep their account credentials confidential.
• Service disruptions caused by natural disasters or unforeseen circumstances.

In any dispute, mnbet's system logs will be considered the final reference.

Privacy and Data

mnbet gives the highest priority to the protection of your personal information. We use SSL encryption and modern cybersecurity technology to keep your data secure.

Full details of how your data is collected, stored and used can be found on our Privacy Policy page. By using the platform, you also agree to that policy.

• Your personal information is not sold to third parties.
• Payment information is always stored in encrypted form.
• Information may be provided to authorities when required by law.

Account Closure or Suspension

10.1 Closure at the User's Request

You may request to close your account at any time. As part of responsible gaming, we also offer a Self-Exclusion option. Visit our Responsible Gaming page for more details.

10.2 Closure or Suspension by mnbet

mnbet may suspend or permanently close an account for any of the following reasons:

• Violation of any clause of these terms and conditions.
• Fraudulent or suspicious activity.
• Providing a false identity or forged documents.
• Operating an account on behalf of a minor.
• Legal or regulatory requirements.

If valid funds are present at the time of account closure, they will be returned after verification is completed — except in cases of terms violations.

Dispute Resolution

If you have a complaint or dispute, please contact us directly — we always aim for a fair resolution.

• First, submit your complaint via 24/7 live chat.
• If the matter is not resolved via live chat, send a detailed email to [email protected].
• After receiving a complaint, we will make every effort to respond within a reasonable time.
• In the event of a dispute, mnbet's system records will be considered the final evidence.

Changes and Amendments

mnbet reserves the right to change, amend or update these terms and conditions at any time. The date on which changes take effect will be noted at the top of this page.

Registered users will be notified of any significant changes. However, it is each user's responsibility to review this page regularly. Continued use of the platform after any changes will be considered acceptance of the revised terms.

If any provision of these terms is found to be invalid or legally unenforceable, the remaining provisions will remain in full effect.